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The Moderating Effect of Long-Term Orientation Culture on the Relationship between Trust, Personalization and Customer Satisfaction and Loyalty: A Proposed Framework

机译：长期定位文化对信任，个性化与顾客满意度和忠诚度关系的调节作用：一个提议的框架

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Muhammad Mujtaba Abubakar; Sany Sanuri; Mohd Mokhtar; Aliyu Olayemi Abdullateef;
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年度 2015
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The Moderating Effect of Long-Term Orientation Culture on the Relationship between Trust, Personalization and Customer Satisfaction and Loyalty: A Proposed Framework

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